Shipping policy

Thank you for shopping with AURELYN Beauty. We aim to deliver your products safely and on time.

Order Processing Time

All orders are processed within 24–48 hours (business days) after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Once shipped, orders are usually delivered within:

• Metros & major cities: 3–5 business days

• Other locations / remote areas: 5–7 business days

Delivery time may vary due to courier delays, weather conditions, or operational constraints.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing the order.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email / SMS to monitor the delivery status.

Incorrect Address or Failed Delivery

Please ensure your delivery address and phone number are correct while placing the order.
Orders not delivered due to:

• incorrect address

• unreachable contact number

• customer unavailability

may be cancelled or reshipped with additional shipping charges.

Damaged / Leaked / Wrong Product Received

If your order is delivered damaged, leaked, or incorrect, please contact us within 24–48 hours of delivery with pictures/video proof. Our team will review the case and assist with a suitable resolution.

International Shipping

Currently, we do not offer international shipping.

Support & Queries

For any shipping or delivery-related questions, please contact us at:
👉 support.aurelynbeauty.com

We appreciate your trust in AURELYN Beauty and thank you for choosing us 🤍