Return and refund policy

Thank you for shopping with AÙRELYÑ Bêaùty. We truly value your trust in our skincare products.

Please note that due to the hygiene and safety nature of skincare and personal care products, all items are non-returnable and non-refundable once they are delivered. This policy helps us ensure product safety, quality standards, and customer protection.

We recommend checking product descriptions and ingredient details carefully before placing an order. If you have any doubts or questions prior to purchase, our team will be happy to assist you.

Damages, Wrong Product or Quality Concerns

If your order is damaged, leaked, defective, or incorrect, please contact us within 24–48 hours of delivery. Our team will review the issue and assist you with a suitable resolution.

For any support or product-related queries, please reach us at:
👉 support.aurelynbeauty.com

Important Note

• Returns, exchanges, or refunds are not applicable on skincare and personal care items.

• Opened, used, or tampered products cannot be accepted under any circumstances.

• Sale items, combos, and promotional products are also non-returnable.

We appreciate your understanding and support in maintaining product hygiene and safety standards.